QUALITY POLICY

BGL's compromise is seen through its Quality Policy:

“Serve the necessities of our customers providing high quality products and services improving continuously our processes.”

CERTIFICATES

BGL products are used by the best machine and equipment manufacturers and it attracted great national and international customers, due to its certified quality.

As a consequence of our continuous quality care we invest in quality programs, evidenced by our ISO 9001:2000 certificate.

ACKNOWLEDGEMENT

The company has achieved an important Certificate, due to its performance. Certified for two years in a row as  C.V.R.D.'s (Companhia Vale do Rio Doce - world's largest mining company) best supplier.

BGL performs quality surveys from time to time and has reached  - Operational excellence (high reliability because of its prompt delivery, quality and product performance), in order to be approved by its customers .

The company’s respect for the environment is seen by the waste recuperation in the productive process.

The company’s social responsibility is also concerned and performed systematically.

SERVICE

The authorized distributor’s role is very important because they are strategically placed all over the country and abroad.

An excellent service to the customer is our principle!

BGL constantly invests in training what results a low change and high compromise from its partners. 

The customer has a receptive and respectful telemarketing service available.

Customers and suppliers can always enter the BGL web site at www.bgl.com.br , where they can find commercial and technical information about all the products.

AFTER ALL BGL IS...

Total quality (ISO 9001:2000);

Quick delivery through its dedicated logistics;

Continuous stock of all its items;

Vertical production (production 100% inside the company);

Sales structure directed to the distributor;

Wide commercial and technical support;

The best cost and profit in the market, approved by all its customers;

Large and special parts short time production;

Quick decisions;

Ethics and respect to the user and the distributor;

Respect to the business partners, what does not interfere in the customer final sale;

The largest product portfolio in this area;

Constant technological update;

Total respect for all the contracts rules;

Short lead time for special parts production.

All these items make Bertoloto & Grotta a performance reference and example inside and outside the country.  

Quality is the basis for everything!

There is a name for bearing sleeves - BGL | Bertoloto & Grotta.